Week 3: Exploring and Defining Opportunities

Pre Class

Week 3. This week to me is kind of mind-blowing. Starting from the pre-class readings, I started to feel regret of the previous group interview. With the time constraint, I did not get a chance to ask more in-depth questions as I would like to have a more in-depth understanding of the mentors’ experiences. I did not capture most of the things I see through photo during the site visit. Prior to reading the HCD reading, I did not notice the importance of capturing the things I see, hear, feel, smell and taste during the site visit. But I think there things that I did well from the previous week that allows me to define the opportunities from experts’ experiences, including listening patiently and taking good notes of mentors’ inspiring experiences that I heard. When there is a chance for us to have a more in-depth interview again with the expert who we are working with, I would start to apply the techniques I read from the reading to deepen my understanding of the situation and better define the opportunities available.

Milestone Labs Workshop

With the extreme weather of the past week, unfortunately, our face-to-face class time is canceled. Instead, we had an interesting online session. I really love how the consultants from the Milestone Labs guided us through the steps for design thinking to inspire us to get to our final opportunity statement. Starting with the discussion of the unmet social needs, I was shocked by how we, people, are so creative in overcoming the small problems that come into our lives and how simple the solution can be. Without complicated technology, each one of us can find a very simple solution to the challenges we faced during our daily lives. During the brainstorming session, I thought of something that I usually do when I am drinking hot water with a glass. I did not have any cup holders at home. When I wanted to drink hot water or tea, the cup got very hot. To solve this problem, I just grabbed a tissue to serve the purpose of a cup holder. The tissue absorbed some of the heat, so my hand did not get burned when I was holding the cup. I was so shocked when I thought of my real life example. I never realized, prior to this class session, that I was so creative in the way of making simple solutions to overcome my daily challenges.

After the brainstorming of unmet needs, we shared our desired mentors as a team. Before class, we were struggling in choosing a mentor and narrowing the opportunities down to one. During the presentation, we were inspired by the consultants from the Milestone Labs who seemed very excited about our idea of making a product that improves the balance of people with a prosthetic leg for recreational use, particularly in yoga, that can also expand to daily usage. Therefore, we went forward with defining this single opportunity. Going through the opportunity worksheet, we finally got to a single sentence opportunity statement:

To create an extension for prosthetic legs to increase balance, particularly in yoga.

Our idea of getting a surface area extension to help with balancing with the prosthetic leg is new that I did not find any related products online, but I found some benefits of doing yoga to people with prosthetic legs (you may click on this link to view more information regarding the benefits). With the benefits of yoga and our product to help make the more practices in yoga possible for people with prosthetic legs, we can encourage people with prosthetic legs to practice yoga and gain confidence in working out. I am excited with the opportunity we defined, and I hope to bring this idea to reality to encourage people with prosthetic legs to practice yoga and other excercises.

Week2: Learning From the Experts

This was my first time walking into the DRES facility. When I walked into this building, I knew that my journey of discovery of opportunities started.

Tour

The beginning of this journey started with a tour of the DRES building. We went underground to the athletes’ practice room, which was also a museum of a collection of generations of racing wheelchairs. We also visited Adam’s “MakerLab” and learned about Arielle’s story of her 3D-printed gloves for athletes.

From the first generation that could easily cause hand injuries to the high-cost second generation of gloves to the new, cheap 3D-printed gloves. This transition of products being used by wheelchair tracking athletes reminds me about a book I previously read, Are Your Lights On. In this book, there was a chapter called “Missing the misfit”. The chapter illustrates the importance to find the misfit, which is a solution that produces a mismatch with human beings who have to live with the solution, and come up with a solution to deal with the misfit. However, misfits are usually hard to recognize because humans are very adaptable creatures that we can live with the misfit until we realize that we didn’t have to live that way.

Before the second generation of gloves, wheelchair tracking athletes had no problems with living with the first generation of gloves that would cause hand injuries. Before the 3D-printed gloves, wheelchair tracking athletes used the expensive second generation of gloves with no problems too. But when 3D-printed gloves came to live, people recognized that they didn’t need to race and practice with the previous generations of gloves. Arielle’s successful story helped me realize the importance of looking carefully from life experiences to find opportunities that could improve our life experiences. This can lead to a long-lasting positive impact on our society.

Expert Users Interview

The roundtable interview started with Professor Sachdev’s overview of the goals of this digital making seminar course. Digital fabrication. Quick prototyping. Human-centered design. Learning how to be empathetic. Finding opportunities within different people’s life experiences to help improve the quality of life in society. These are all big goals that I had never thought about for digital making. But on this day, I learned at least a few from the experts’ stories.

Without listening to the experts’ stories, I could never imagine the life of a person with a disability of mobility. I would never know that a person with a disability of mobility can still go back to the life they used to have. I always felt pity to people who need to move with their wheelchairs or prosthetic legs because I thought that their life would become very inconvenient and lost a lot of fun. However, after hearing Ron and Jenna’s stories, I realized the danger of making assumptions about the life that I had no prior experience.

Ron had fun with wheelchair even after he was able to walk after two years of learning. Jenna was happy with her prosthetic leg that allows her to play volleyball, basketball, and track like everyone else. Arielle started with her idea of 3D printed gloves to her business to working with a charity to make wheelchairs affordable and accessible to people in need in Africa.

After taking away my bias, I realized that there are many people in the world who need us to design products that can solve the misfits that they are currently facing but not realizing. 65 millions of people in the world still do not have access to wheelchairs that they need. There are many things we can design for them to solve their challenges. How could we utilize what’s available to make wheelchairs or other products affordable and accessible to people in need? This question is extremely important for us to consider. When I was thinking about product opportunities, I started to imagine if we could 3D print the wheelchairs locally in their components and assemble the components like how people 3D printed houses. Even though the wheelchairs could be huge, their components are relatively small. As a result, people in poor areas could also 3D print the components and assemble them to serve their needs. This product design idea might not be perfect, but the inspiration I gained from the experts’ stories was material.